
AI Engineer
Ncontracts
AI-powered cloud-based risk and lending compliance software for financial institutions.
Remote startup roles in your inbox
Matcha reads all job descriptions to surface the handful that actually matter in a zero noise email. Simple by design.
Describe your next role, cut the noise
WHO WE ARE
Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As an eight-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.
At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.
OUR AI VISION
To become the financial industry's most intelligent GRC platform, where AI seamlessly augments human expertise to predict risks, automate compliance, mitigate third party risk, and enable proactive decision-making for financial institutions, mortgage companies, and registered investment advisors.
THE ROLE
As an AI Engineer, you’ll be responsible for driving the development of AI projects to deliver exceptional solutions for Ncontracts customers. You’ll work closely with the Enterprise Architect to build various AI projects across multiple teams to help shape and deliver an ambitious AI roadmap. Your mission will be to accelerate the development velocity of our products, continuously innovate at the boundaries of enterprise AI, and ship agentic AI solutions that deliver extraordinary outcomes for our customers.
Key Responsibilities
Engineering Implementation
Build features and components following established architectural patterns and coding standards, including patterns for integrating LLMs and other AI components
Work within an engineering team to deliver AI-powered features that align with existing architecture and design decisions
Turn technical specs and designs into working, tested code
Flag implementation blockers or design gaps to your tech lead or architect when they come up
Review your own work against acceptance criteria and existing patterns before handoff
AI & LLM Implementation
Implement patterns for integrating LLMs into product features, including prompt structure, context management, and retrieval-augmented approaches
Develop and maintain prompt engineering guidance and tooling that SMEs use to write and refine prompt content; support SMEs in applying these techniques for reliability and consistency
Use LLM observability tooling such as Langfuse to trace, evaluate, and debug AI workflows in development and production
Help define evaluation approaches for AI features, covering accuracy, latency, cost, and safety considerations, and build the infrastructure to run them
Partner with the Architecture team on standards for responsible and secure use of AI across the platform
Hands-On Technical Work
Write code regularly — this role requires significant time in the codebase implementing features and working alongside other developers
Participate in peer code reviews, both giving and receiving feedback, with a focus on code quality, maintainability, and alignment with established patterns
Pair with developers to work through complex implementation challenges, including those involving LLM integrations
Build and maintain reference implementations, including AI feature reference implementations, that teams can use as starting points
Prototype approaches to validate technical decisions before broader rollout
Team Collaboration
Embed with engineering teams on focused assignments based on team and project priorities
Build strong working relationships with developers and engineering leads
Participate in technical discussions, contributing implementation-level perspective to decisions
Develop understanding of the "why" behind architectural standards, not just the "what"
Learning & Development
Work closely with Architecture and Platform teams to understand how strategic architectural decisions are made
Seek feedback on implementation approaches and technical thinking
Study our existing architecture, understanding the rationale behind current patterns and the history of key decisions
Develop broader perspective across AI projects by working with multiple teams over time
Grow technical breadth across domains, including integration, data, cloud infrastructure, and applied AI, through hands-on experience
Documentation & Communication
Communicate clearly with developers about implementation approaches and technical decisions
Raise questions and surface ambiguities in architectural guidance to improve clarity for all teams
Required Qualifications
5+ years of professional software development experience
18+ months of hands-on experience building with large language models (LLMs) in production or near-production settings
Strong hands-on coding skills, you're an experienced developer who writes production code regularly
Solid experience with at least one of our core languages/frameworks: .NET/C#, React, or Python
Practical experience with prompt engineering, including designing, testing, and iterating on prompts for reliability and consistency
Experience with LLM observability or evaluation tooling such as Langfuse (or comparable platforms)
Familiarity with cloud platforms, particularly Azure or AWS
Understanding of modern application architectures: microservices, API design, event-driven patterns
Experience with code review practices and ability to provide constructive, actionable feedback
Ability to work across different teams and adapt to varying codebases and contexts
Strong communication skills, you can explain technical concepts clearly to other developers
Curiosity about the "big picture," you want to understand how systems fit together, not just your piece
Eagerness to learn and grow into broader architectural responsibilities
Bachelor's degree in Computer Science, Information Systems, or related field
Preferred Qualifications
Experience with our tech stack: .NET/C#, React, Python, Snowflake, dbt
Experience integrating LLM APIs (OpenAI, Anthropic, or similar) into application code
Familiarity with retrieval-augmented generation (RAG), vector databases, or agentic workflow patterns
Familiarity with our toolchain: TeamCity, Octopus Deploy, Azure DevOps, GitHub Actions
Exposure to integration patterns: REST APIs, message queues, CDC
Experience with database design and data modeling concepts
Background in DevOps practices and CI/CD pipelines
Experience working in multi-tenant SaaS environments
Prior experience in B2B SaaS or enterprise software development
WE OFFER ALL REGULAR FULL-TIME TEAM MEMBERS:
A fun, fast-paced work environment
Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events to keep you connected and engaged
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short- and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days
And much more!
*Part-Time and Contractor positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs. Full-time temporary employees are eligible for certain group benefits after a waiting period; specific eligibility timing will be provided at the time of offer.
AAP/EEO Statement
Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.