SRE Delivery Manager

Why this role, why now

Ninety is at an inflection point: the product is evolving quickly and the business is ready to level up how we take new capabilities to market. We’re opening a new SRE/Delivery Manager seat for someone who can build repeatable systems and raise the bar for what great and reliable systems look like in a lean, high-impact environment.

What you’ll own

• Manage and lead a team of 6, organized into two pods, covering both SRE and Delivery
• Provide career development and mentorship through continuous checkins and quarterly reviews
• Drive independent workstreams for each pod while providing reliable infrastructure, deployment, and operational support to the broader engineering team and business
• Define and implement best practices for delivery, infrastructure reliability, and observability in a lean, high-impact environment
• Coordinate with application development team (software engineers, designers, and product owners) to ensure deployment, infrastructure, and monitoring needs are met
• Manage on-call rotation and scheduling
• Ensure infrastructure and systems operate securely, following industry best practices
• Fulfill a player-coach role, anticipating 80% management and 20% hands on

What Success Looks Like:

• Systems and infrastructure operate efficiently with the bounds of our SLA’s
• Production incidents are properly managed and routed to responsible parties to be mitigated and resolved within expected timeframes
• Engineering pods are equipped with tools needed to develop and iterate quickly
• We routinely scan and identify security vulnerabilities and address appropriately
• We are keeping up to date with industry standards, best practices, and technology as it pertains to our infrastructure and delivery processes

What we’re looking for

• Relevant work experience:
• • 8+ years of experience in software development, with focus on SRE/devops
  • Demonstrated success leading teams through architectural transitions (e.g., serverless to EKS).
  • Backend service architecture experience is a plus (monolith, microservices, etc).
• Skills:
• • Proven experience managing engineering teams
  • Deep understanding of Infrastructure as Code (IaC)
  • Observability best practices
  • Ability to drive outcomes in a lean, fast-paced environment.
• Technologies: 
• • Expertise in the AWS stack, specifically Lambda/serverless and Kubernetes/EKS
  • Strong proficiency in Datadog (APM/RUM/Synthetics)
  • GitHub; experience with Harness is a plus.
  • Rootly (or other major on-call, paging toolsets)
  • Feature-flagging & experimentation platforms like Launch Darkly

This won’t be a fit if you prefer

• Pure strategy with a separate team to “do the doing”
• Highly resourced environments where systems already exist
• Narrow, order-taking roles vs. owning outcomes
• Defining the how instead of what and why
• Slow-paced, siloed teams
• Micromanaging vs providing coaching and direction to your direct reports