Supply Chain Manager

Who we are

The challenge: Every minute matters in wildfire response. As climate change increases the frequency and intensity of wildfires—with longer fire seasons, drier fuels, and more extreme weather—new ignitions can spread rapidly, putting communities, critical infrastructure, and ecosystems at risk. Today, many wildfires are first reported by members of the public, meaning it can take valuable time to detect a fire, confirm its location and size, and mobilize responders. Fire agencies need faster, more reliable ways to detect, verify, and pinpoint new ignitions so they can respond quickly and prevent small fires from becoming catastrophic events.

About Pano AI: Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals detect, respond to, and contain wildfires faster and more safely. Our platform combines advanced hardware, software, artificial intelligence, satellite imagery, and other data sources to provide real-time situational awareness and actionable intelligence. Using a network of ultra-high-definition, 360-degree cameras positioned across high vantage points, Pano AI delivers a real-time view of wildfire activity, enabling faster, more informed decision-making when every second counts.

We are a team of more than 175 people working in a hybrid-remote environment across North America and Australia, with headquarters in San Francisco. Our customers include government agencies, utilities, insurers, and private landowners who rely on Pano AI to help protect people, property, and natural landscapes. Pano AI currently serves customers across the United States, Australia, and Canada, monitoring more than 50 million acres worldwide.

Our values are part of everything we do at Pano AI. They guide how we work together, how we serve our customers, and how we approach our mission.

Impact: As we scale our business, we grow our impact—enabling emergency managers to protect people, infrastructure, and the environment from devastating wildfires.

Service: We serve those who serve, and the teammates beside us.

Trust: We earn trust through integrity, accountability, and an obsession with quality so that our partners can rely on us.

Excellence and Speed: We produce exceptional work quickly because our mission demands both precision and urgency.

Innovation: We apply cutting-edge technology to what we build and how we work.

Our work has been recognized by Fast Company as one of the Top 10 Most Innovative AI Companies in 2023 and one of the World's Most Innovative Companies in 2026, ranking #1 in Sustainability. We have also been named to TIME's list of the 100 Most Influential Companies of 2025 and recognized by MIT Technology Review as one of the top climate technology companies to watch.

Backed by $89 million in funding from leading investors including Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures, we're building technology that helps communities around the world become more resilient to wildfire. Learn more at www.pano.ai.

The Role

Pano AI is hiring a Supply Chain Manager to lead strategic sourcing and supplier management for the components and materials that go into our hardware devices. This role owns the supplier side of our supply chain end to end — identifying and qualifying suppliers, negotiating contracts and pricing, managing cost and lead-time targets, and building the risk mitigation and continuity plans that keep our hardware program moving as Pano scales.

You will work closely with Hardware, Engineering, Finance, and Legal to translate current and future manufacturing needs into sourcing strategy, cost models, and supplier relationships that create long-term value for Pano. You will also be the internal voice on global supply chain conditions, trade compliance, and pricing trends — flagging risks early and advising leadership on how to respond.

What you'll do

• Source and qualify suppliers for all Pano AI components and device materials

• Negotiate and establish vendor contracts, including Master Supply Agreements, securing favorable terms and pricing

• Manage cost targets, lead time, and materials availability; evaluate supply risk and develop mitigation plans

• Manage overall supplier relationships, including supplier performance, capability development, cost, and quality improvements, to create a win-win outcome

• Interface with cross-functional teams to assess current and future manufacturing service requirements

• Develop cost models for devices and equipment to track current spending and identify future cost reduction opportunities

• Ensure Pano AI's compliance with all applicable export and import regulations

• Monitor current supply chain conditions to identify challenges and develop continuity plans

• Advise management on global supply chain challenges, risks, and pricing trends that could impact the business

• Lead the "Buy American" compliance program

What you'll bring

• 3-5 years of strategic sourcing experience

• 6+ years of total professional experience in business, manufacturing, or technology roles

• Experience with contracts and contract management

• EMS management experience, project management skills, and the ability to work with cross-functional teams

• Strong communication and negotiation skills

• Knowledge of outsourced manufacturing service models

• Ability to travel up to 10%

• BA or BS degree from an accredited college or university

• Start-up experience or experience in a similarly fast-paced and dynamic environment

• Experience selecting and managing vendors for complex custom sub-assemblies, contract manufacturing relationships, or other high-complexity strategic partnerships

Final compensation for regular full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, regular full-time roles are eligible for equity. Benefits are tailored to local market standards and statutory requirements in the employee's country of employment, and may include health coverage, retirement or pension contributions, and paid time off. Specific benefit details will be shared during the interview process.