LiveKit is the infrastructure layer for real-time voice, video and physical AI agents. It started in July 2021 as an open source WebRTC media server written in Go (Apache 2.0, about 21,000 GitHub stars) and grew into a full platform: the LiveKit Agents framework for building voice agents (Python, about 14,000 stars, over a million downloads a month), LiveKit Cloud for running them, plus Inference, Telephony with native Phone Numbers, Agent Builder, serverless agent hosting and agent observability. A developer can switch between self-hosting and Cloud without changing a line of code, which was the one design rule the founders set when Cloud launched in 2022.
More than 300,000 developers and 5,000 companies run production workloads on it, collectively handling billions of calls a year. OpenAI uses LiveKit for ChatGPT's voice mode, and other named customers include xAI, Salesforce's Agentforce, Tesla, Spotify, Meta, Coursera and Character.ai; roughly a quarter of US 911 dispatch centers also run on it. Growth has been almost entirely bottom-up: Index Ventures wrote that it happened "with barely any GTM machinery behind it", and the company says many of its largest customers started as a single developer trying the free tier.