571 remote customer support roles, all at fully remote, VC-backed startups from seed to series C. Matcha reads every job description daily and sends you one zero noise email with only the roles that really fit. No scrolling, no noise.
10k+ under the radar remote startups · 1 zero noise email
Describe your next role, cut the noise
571 open roles · 24 new this week · 80% not on LinkedIn · $111K avg pay
Team Lead, Customer Care at Sauce
Reinventing restaurant delivery with win-win-win tech for customers, restaurants, couriers.
Team of 154Mid-level$10.5M total fundingCRMRetail Technologycustomer supportteam leadershipquality assurance$120K–$140K / year
The Team Lead will oversee shift performance, manage quality assurance processes, and facilitate the onboarding and coaching of new customer care agents. They will act as a bridge between frontline staff and leadership to ensure operational excellence and effective resolution of complex issues.
Remote in Argentina, Brazil, Colombia, and Mexico only.
Technical Account Manager at Abacus Insights
Liberating healthcare data to improve care through insights and cloud.
Team of 420Mid-level$145.4MData IntegrationInformation Technologytechnical account managementclient data testinguat strategy$180K–$220K / yearBacked by CRV, Assurance Capital, Claritev Corporation
The Technical Account Manager will oversee the technical health of client environments and lead data testing efforts, including UAT strategy and execution. They will act as a primary liaison between product implementation and production support to ensure optimal performance and customer satisfaction.
Remote in the United States. Travel 5–10% to client sites; off-hours/weekends may be required during testing cycles.
Team of 253Mid-levelSeries B · $66MReal TimeCompliancecustomer advocacysolutions architecturetechnical account management$125K–$150K / year
The Customer Solutions Architect acts as the technical face of the company, designing platform configurations and managing customer workflows. They serve as a liaison between customers and internal product teams to drive technical resolutions and product improvements.
Remote-first; role limited to United States. No other locations specified.
Enterprise Customer Success Manager (Remote) at Vendavo
AI pricing platform turning commercial complexity into measurable margin advantage.
Team of 449Mid-level$51.5MSoftwareEnterprise Softwarecustomer successenterprise account managementsaas$110K+ / yearBacked by Sigma Partners, Forrest Binkley & Brown, DCM Ventures
The Enterprise Customer Success Manager is responsible for managing high-value accounts, driving product adoption, and ensuring long-term value realization. They will collaborate with internal teams to advocate for customer needs, monitor health metrics, and support upsell opportunities.
Remote in the United States only.
Enterprise Customer Success Manager at Parkade
Digital parking leasing for buildings, increasing capacity through shared spots.
Team of 45Mid-levelSeries A · $26.7MAppsParkingenterprise b2b saascustomer success managementaccount growth$120K–$145K / year
You will own the full post-sales lifecycle for enterprise property management accounts, driving adoption and revenue expansion. Additionally, you will act as a trusted advisor to clients while synthesizing operational data to influence product innovation.
Remote in the United States. Enterprise B2B SaaS customer success; some travel for client meetings.
Sr. Client Success Manager, Advertising at MyFitnessPal
Unlock your healthy and find your happy with MyFitnessPal.
Team of 243Mid-level$838M Total FundingHealth CareAppsclient successaccount managementdigital advertising$125K–$160K / yearBacked by Francisco Partners Management, L.P
The Senior Client Success Manager will serve as the primary strategic partner for advertising clients, managing relationships to ensure campaign success and account growth. They will oversee campaign execution, analyze performance metrics, and collaborate with internal teams to drive client retention and satisfaction.
Remote in the United States only; no other regions mentioned.
Social Support Senior Manager at Coinbase
Empowering global developers building the future of onchain technology.
Team of 39Senior$36.05M total fundingsocial support strategycrisis managementpublic relations$201K–$237K / yearBacked by Blockchain Capital, Coinbase Ventures, Accomplice
The Senior Manager will lead global social support strategies and define roadmaps to ensure empathetic, secure, and proactive customer interactions across various social platforms. They will also manage crisis communications and collaborate with cross-functional teams to address fraud, product issues, and service escalations.
Remote-first; role for candidates in the United States. Remote-first with quarterly in-person “surges” optional.
Senior Medical Science Liaison - Movement Disorders at Praxis Precision Medicines, Inc.
Clinical-stage biotech translating genetic insights into CNS therapies.
Team of 260Senior$1.95B total fundingHealth CareAlternative Medicinemedical science liaisonneurologymovement disorders$190K–$220K / year
The Senior MSL will build scientific partnerships and deliver high-quality scientific exchange to support the prelaunch and launch of ulixacaltimide. They will also translate medical strategy into field execution while providing leadership and coaching to the broader MSL team.
Remote in the United States; field role with extensive travel 60–80% as needed.
Sr. Technical Account Manager - US East Region at DataVisor
Real-time fraud risk platform powered by ML and device intelligence.
Team of 168Mid-level$94.5M total funding across 5 ro…Cyber SecurityFraud Detectiontechnical account managementfraud detectionrisk management$130K–$150K / yearBacked by New Enterprise Associates, GSR Ventures, Sequoia China
The Senior Technical Account Manager will manage client relationships, acting as a trusted advisor for fraud and risk teams while overseeing data integration and onboarding. They will also collaborate cross-functionally to provide technical support, architect fraud solutions, and drive product roadmap initiatives.
Remote in the United States (US East Region). No other regions specified.
Sr. Technical Account Manager - Canada East at DataVisor
Real-time fraud risk platform powered by ML and device intelligence.
Team of 167Mid-level$94.5M total funding across 5 ro…Cyber SecurityFraud Detectiontechnical account managementfraud detectionrisk managementC$130K–C$150K / yearBacked by New Enterprise Associates, GSR Ventures, Sequoia China
Manage a portfolio of client relationships while acting as a trusted technical advisor for fraud and risk teams. Oversee data integration, platform implementation, and provide technical guidance on machine learning models and automation rules.
Remote in Canada (Toronto, Ontario). Role is Canada East; no other regions specified.
Principal Customer Success Manager at Postscript
The SMS revenue platform for ecommerce merchants
Team of 286PrincipalSeries C · $106.3ME-CommerceSMScustomer success managementprogram developmentenablement$117K–$141K / yearBacked by Y Combinator, 1984 Ventures, Accomplice
You will serve as a subject matter expert and internal champion for a new product line, managing a book of business while building scalable playbooks and enablement materials. Additionally, you will act as the connective tissue between customers and the product team to influence roadmap prioritization based on data-driven insights.
Fully remote; based in the US or Canada only.
Enterprise Support Engineer at PlanetScale
MySQL-compatible, horizontally scalable database with online schema changes.
Team of 99Mid-levelSeries C · $105Mpostgresqlmysqlvitess$120K–$200K / yearBacked by Andreessen Horowitz, SignalFire, Insight Partners
You will advise and handle support requests from enterprise customers while acting as a subject-matter expert for the PlanetScale platform. Additionally, you will identify product gaps and collaborate with engineering and sales teams to prioritize and escalate technical issues.
Remote North America, Europe, UK, Asia-Pacific, Middle East & Africa; no other location restrictions stated.
Senior Customer Success Manager at Vantage
A cloud cost observability platform.
Team of 112SeniorSeries A · $25MData VisualizationSoftwarecustomer successtechnical account managementfinops$140K–$160K / yearBacked by Andreessen Horowitz, Scale Venture Partners
You will own the complete post-sale customer lifecycle, including onboarding, adoption, and renewal playbooks. Additionally, you will serve as a trusted advisor and the voice of the customer within the organization to drive product improvements.
Remote in the United States only; employer currently set up to hire only in the US.
Security Analyst - Tier 3 at Seven AI
Autonomous AI security platform enabling agentic, proactive threat defense.
Team of 128Mid-levelSeries A · $130MCyber SecuritySoftwarecyber security operationsincident investigationthreat hunting$327K–$327K / yearBacked by Index Ventures, Greylock Partners, CRV
The Tier 3 Security Analyst will lead and mentor junior analysts while serving as the primary escalation point for complex security investigations. They will also architect scalable processes and collaborate with cross-functional teams to optimize the AI-driven security platform.
Remote from Washington, DC, United States only.
Care Advocate (Shift: 8:00 - 5:00pm CST) at TailorCare
TailorCare provides risk-based, data-driven care navigation for musculoskeletal conditions.
Team of 182Mid-levelHealth DiagnosticsHealth Careoutbound callinginside salespatient engagement$120K–$150K / year
The Care Advocate will conduct high-volume outbound calls to engage prospective patients and drive enrollment in the musculoskeletal care navigation program. They are responsible for documenting interactions accurately and coordinating patient handoffs with internal care teams.
Remote in the United States; must work Eastern, Central, or Mountain time zones.
Enterprise Customer Success Manager at Steer
Marketing platform for auto shops with booking, loyalty, growth.
Team of 150Mid-levelPre-seed · $1.1MPersonal FinanceAutomotiveaccount managementsaascustomer success$200K–$300K / year
You will own and grow relationships with complex, multi-location enterprise accounts while driving executive alignment and retention. Additionally, you will help design the strategic enterprise customer success framework and coordinate cross-functional initiatives to ensure customer health and expansion.
Remote in the United States only (100% remote).
Senior IT Automation Engineer at Coinbase
Empowering global developers building the future of onchain technology.
Team of 39Senior$36.05M total fundingit engineeringautomationsystems engineering$114K–$134K / yearBacked by Blockchain Capital, Coinbase Ventures, Accomplice
You will own the technical architecture for IT automations, including self-service workflows, bots, and integrations. You will also lead complex automation projects from discovery through production while establishing engineering standards and shared frameworks.
Remote in the United States only; remote-first with quarterly optional in-person surges.
Senior Manager, Technical Support at ProcessUnity
Cloud-based GRC SaaS automating risk, compliance, and third-party management.
Team of 231Senior$30.7M total fundingInformation TechnologyRisk Managementtechnical support managementb2b saasai-driven support$105K–$145K / yearBacked by Rose Park Advisors, Marlin Equity Partners
The Senior Manager will oversee the end-to-end health of the global technical support function, including resolution quality, escalation management, and AI-driven support strategies. They will lead a global team, manage enterprise account relationships, and partner with engineering to optimize triage and service processes.
Remote in the United States. No other regions listed.
VP, Support at Inspiren
The essential ecosystem for senior living.
Team of 183DirectorSeries B · $100MInformation TechnologyHealth Carecontact center operationsproduct supportstrategic planning$245K–$290K / yearBacked by Insight Partners, Avenir Group, Primary Venture Partners
The VP of Support will define the strategy and vision for product support across the company's hardware and software ecosystem. They will build and scale contact center operations, implement AI and automation, and use data to drive proactive product improvements.
Remote in the United States. No other regions listed.
Customer Success Director at SpyCloud
Transforms recaptured darknet data to prevent identity theft and cybercrime.
Team of 273Director$203.5M total fundingCyber SecurityFraud Detectioncustomer success managemententerprise account managementsaas$102K–$160K / yearBacked by M12, Microsoft's venture fund, Altos Ventures
The Customer Success Director manages long-term relationships with enterprise customers to drive revenue growth, renewals, and product adoption. They are responsible for co-creating account plans, articulating value propositions, and ensuring customer satisfaction through proactive engagement.
Remote-friendly; US-based (Austin, Texas). No visa sponsorship; must be eligible to work in the US.
+551 more customer support roles
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About Matcha
Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.
Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.
Frequently asked questions
Job boards make you scroll through hundreds of irrelevant posts. Matcha flips this: you describe your ideal role once (title, tech stack, team size, dealbreakers) and Matcha reads every job description daily to surface the handful that actually fit, and sends you one zero noise email. No UI to check, no noise, just a single email when something real shows up. Unlike job boards with their fixed filter sets, Matcha uses plain-language descriptions to match against full job descriptions, so you can filter by anything, something no dropdown could ever capture.
You describe what you're looking for in plain language: role, tech stack, team size, things you don't want. Every day, Matcha scans thousands of new remote startup job postings and compares each description against your preferences. Roles that match land in your inbox in a single, zero-noise email within hours of being posted.
Roles are added as soon as they are posted. About 80% of them never appear on LinkedIn.
Yes, all public jobs are covered: workatastartup (YC jobs), Ashby, Greenhouse, and more. Matcha also tracks under-the-radar startups individually, including roles that are not listed anywhere else.
Matcha was built by Fico, a Canadian repeat founder who has spent over a decade building and working at fully distributed startups. He was on the founding team of Roger.ai, a fully distributed startup he helped grow from zero to $5 billion in transaction volume and millions in ARR before it was acquired by NYSE:CPAY, where he served as VP of Engineering for four years, fully remote. Fico has a deep network of remote-first founders and understands this space firsthand.
While looking for a new startup to join, Fico found the experience exhausting: noisy job boards, limited filters, and no way to specify what actually mattered to him. Nothing let him filter the way he wanted. So he built it for himself, shared it with friends, and after seeing how much they loved it, opened it up. The goal: stay open to the right opportunity without the daily grind of checking boards or wading through noise. It takes two minutes over coffee instead of hours.
Loved by 3000+ remote talent
Engineers, PMs, designers, and marketers across 40+ countries use Matcha to cut through the noise of job search and not miss the right opportunity when it's posted.
