763 remote customer support roles open to candidates in the US, all at fully remote, VC-backed startups from seed to series C. Matcha reads every job description daily and sends you one zero noise email with only the roles that really fit. No scrolling, no noise.
10k+ under the radar remote startups · 1 zero noise email
Describe your next role, cut the noise
763 open roles · 14 new this week · 80% not on LinkedIn · $107K avg pay
Senior Technical Account Manager (Federal) at Mattermost
Secure mission-critical collaboration for national security, government, and critical infrastructure.
$125K–$165K / yearTeam of 168$73.5M total fundingBacked by Hanover, Chris Klomp, Samvit Ramadurgam
customer-facing technical advisor for U.S. Federal and enterprise accounts in mission-critical/high-security environments; leads onboarding, configuration, production deployments, and secure/scalable architecture across cloud, on-prem, hybrid, and air-gapped setups; aligns implementations with FedRAMP, NIST 800-53, DoD STIG, and SOC 2; guides integrations with SSO/SAML/OAuth, DevOps pipelines, and monitoring tools; primary technical contact bridging product, engineering, and support; creates deployment scripts, playbooks, and documentation; must have senior TAM/sales engineering/customer success engineering experience; must have Linux admin, networking, containers, cloud infrastructure, scripting/development, cybersecurity, and DevSecOps knowledge; must be U.S. citizen, eligible for export-controlled information access under EAR/ITAR, and able to obtain U.S. government security clearance; bonus: U.S. Federal/defense experience, ITSM, compliance standards, secure collaboration/open-source, MDM, startup/high-growth SaaS exposure
Remote US only; must be a U.S. citizen and eligible for future security clearance
Customer Success Manager, Tier 2 (East) at Eltropy Inc.
AI-powered omni-channel platform helping credit unions grow and engage members.
$115K–$135K / yearTeam of 294$41.5M Total FundingBacked by K1 Investment Management
Manage a portfolio of 50 mid-size customers in community financial institutions using an AI communications SaaS platform; primary contact responsible for retention, satisfaction, adoption, onboarding/program management, strategic business reviews, churn-risk mitigation via data/usage analysis, and expansion/upsell in partnership with sales; advocates customer product/technology/service needs internally and feeds back product input; track customer health and retention metrics in CRM/CS tools; prefers 5+ years customer-facing experience in account management/customer success, ideally SaaS and FinTech; quarterly or as-needed travel for in-person customer and team meetings
Remote US, East Coast only
+751 more customer support roles in the US
Tell us what you want. Get them in your inbox — no scrolling, no noise.
Describe your next role, cut the noise
About Matcha
Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.
Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.
Frequently asked questions
Job boards make you scroll through hundreds of irrelevant posts. Matcha flips this: you describe your ideal role once (title, tech stack, team size, dealbreakers) and Matcha reads every job description daily to surface the handful that actually fit, and sends you one zero noise email. No UI to check, no noise, just a single email when something real shows up. Unlike job boards with their fixed filter sets, Matcha uses plain-language descriptions to match against full job descriptions, so you can filter by anything, something no dropdown could ever capture.
You describe what you're looking for in plain language: role, tech stack, team size, things you don't want. Every day, Matcha scans thousands of new remote startup job postings and compares each description against your preferences. Roles that match land in your inbox in a single, zero-noise email within hours of being posted.
Roles are added as soon as they are posted. About 80% of them never appear on LinkedIn.
Yes, all public jobs are covered: workatastartup (YC jobs), Ashby, Greenhouse, and more. Matcha also tracks under-the-radar startups individually, including roles that are not listed anywhere else.
Matcha was built by Fico, a Canadian repeat founder who has spent over a decade building and working at fully distributed startups. He was on the founding team of Roger.ai, a fully distributed startup he helped grow from zero to $5 billion in transaction volume and millions in ARR before it was acquired by NYSE:CPAY, where he served as VP of Engineering for four years, fully remote. Fico has a deep network of remote-first founders and understands this space firsthand.
While looking for a new startup to join, Fico found the experience exhausting: noisy job boards, limited filters, and no way to specify what actually mattered to him. Nothing let him filter the way he wanted. So he built it for himself, shared it with friends, and after seeing how much they loved it, opened it up. The goal: stay open to the right opportunity without the daily grind of checking boards or wading through noise. It takes two minutes over coffee instead of hours.
Loved by 4995 remote talent
Engineers, PMs, designers, and marketers across 40+ countries use Matcha to cut through the noise of job search and not miss the right opportunity when it's posted.