Matcha

Remote US Customer Support Jobs

820 remote customer support jobs open to candidates in the US: customer support specialist, customer success manager and technical support engineer roles at fully remote startups.

Describe your next role, cut the noise

100 new this week

+798 more customer support roles in the US

Tell us what you want. Get them in your inbox — no scrolling, no noise.

Describe your next role, cut the noise

Remote customer support salary in the US

62% of the 822 postings list pay. Among the 496 priced in US dollars, the median is $103K a year and the middle half runs $78K to $135K.

  • under 2 years of experience: $54K to $70K (32 postings)
  • 2 to 5 years of experience: $72K to $108K (244 postings)
  • 5 to 10 years of experience: $103K to $158K (173 postings)
  • 10+ years of experience: $133K to $198K (33 postings)

Companies hiring for remote customer support jobs in the US

579 companies have open customer support roles in the US. The most active right now:

  • Allara (12 roles)
  • RemotePass (12 roles)
  • Whatnot (12 roles)
  • Clipboard (8 roles)
  • Prompt (8 roles)
  • Filed (7 roles)
  • BlackCloak (6 roles)
  • AbsenceSoft (5 roles)

Skills in demand in remote customer support jobs in the US

Share of the 822 postings that name each skill:

  • Customer success: 38%
  • Data analysis: 37%
  • Communication: 33%
  • Account management: 29%
  • Strategic planning: 24%
  • Problem solving: 24%
  • Project management: 24%
  • Saas: 20%
  • Cross-functional collaboration: 19%
  • Technical support: 18%

Figures from the postings on this page, updated weekly. Last update 2026-10-26.

Frequently asked questions

How much do remote customer support jobs in the US pay?

Median listed pay is $103K a year across 496 postings priced in US dollars; the top 5% exceed $180K. 38% of postings do not list pay.

Can I apply to these remote customer support jobs from outside the US?

59 of the 822 postings are open worldwide. The rest require US residency or work authorization, usually for payroll and tax reasons, even though the role is fully remote.

What experience level do remote customer support jobs in the US ask for?

35% ask for 5 to 10 years, 50% for 2 to 5 years, 6% for 10 or more, and 9% are open to candidates with under 2 years.

How many remote customer support jobs in the US are posted each week?

100 in the last 7 days, 820 over the last 6 months, from 579 companies.

What is Matcha?

A zero-noise alternative to job boards for remote startup jobs. Describe your next role once in plain language; Matcha reads every job description daily and emails you only the roles that actually fit. No UI to check, no notifications, no noise.

About Matcha

Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.

Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.

By job title:Customer Success Manager

Describe your next role, cut the noise