94 remote customer support roles open to candidates in Europe, all at fully remote, VC-backed startups from seed to series C. Matcha reads every job description daily and sends you one zero noise email with only the roles that really fit. No scrolling, no noise.
Describe your next role, cut the noise
94 open roles · 24 new this week · 80% not on LinkedIn · $107K avg pay
Subscription-first publishing platform aligning incentives between creators and paying audiences.
Audit support workflows, tooling, automations, routing, knowledge base, and metrics to find inefficiencies
Remote worldwide. Must be in time zones between UTC−5 and UTC+3.
OBRIO builds spiritual wellness IT product for 70 million self-awareness seekers.
You will lead the General Support department, focusing on strategic development, project management, and optimizing the human support layer. Your role involves scaling quality standards, managing KPI systems, and driving efficiency through data-based decision-making.
Remote in Ukraine and Poland; also on-site possible in Kyiv/Lviv/Warsaw, but role is primarily remote.
Patrianna builds fast-growing, global social gaming experiences.
The Chargeback Analyst will manage the end-to-end dispute resolution process, including investigating fraud and defending chargebacks according to card network rules. They will also perform monthly reconciliations, monitor account trends, and produce actionable reports to support fraud reduction efforts.
Fully remote; candidates located in Romania, Bulgaria, Georgia, or Poland.
Polar enables solo developers to monetize software with usage-based billing.
The Risk & Compliance Specialist will protect the platform by reviewing merchant applications, investigating fraud, and ensuring compliance with policies. They will also collaborate with internal teams to improve risk workflows and operational efficiency.
Remote US or Europe. No other location restrictions mentioned.
Polar enables solo developers to monetize software with usage-based billing.
You will provide frontline support to merchants by troubleshooting payment, subscription, and technical issues while collaborating with product teams to improve the user experience. Additionally, you will help define operational processes and contribute to documentation to help the support function scale.
Remote in Europe, U.S. Pacific, and APAC. No other location restrictions stated.
AI-driven SMB growth: leads, sales, fulfillment, and customer support.
You will manage inbound and outbound calls to qualify leads and book onsite appointments for contractors. You are also responsible for maintaining accurate CRM records and following up on leads to ensure high conversion rates.
Remote North America & Canada; occasional in-person at Hacker House; weekend rotation required.
Developer APIs for stocks, options and crypto trading, investing apps, and embedded fintech.
The Trading Operations Associate provides high-quality support to enterprise-level clients regarding order execution, trade surveillance, and technical troubleshooting. They also collaborate with internal teams to ensure regulatory compliance and gather client feedback to improve service offerings.
Remote roles in USA, Canada, Japan, Hungary, Nigeria, Brazil, and UK; must meet regional eligibility requirements.
Automating freight back-office accounting with freight-native AI agents.
The role involves managing customer relationships to drive product adoption and providing technical support for AI-powered finance workflows. You will also create training materials and translate customer feedback into actionable product insights.
Remote worldwide (any location). Works US EST hours.
AI-driven digital twins optimize sustainable product supply chains.
You will investigate and troubleshoot complex customer-reported issues while maintaining ownership of escalated tickets until resolution. Additionally, you will collaborate with engineering and product teams to provide technical explanations and contribute to internal knowledge base documentation.
Remote-first: can work anywhere in EU; role may require occasional in-person collaboration in Stuttgart/Berlin depending on role.
API-first B2B payments platform with embedded, white-label Visa cards.
Provide out-of-hours operational coverage to ensure the stability, integrity, and security of payment systems. Manage real-time customer support, monitor transactions for fraud, and handle incident triage and escalation.
Remote from Germany (m/f/d). Out-of-hours 24/7 shift rotation on evenings, nights, weekends, and public holidays.
Ethical web data extraction platform, powered by Zyte API and AI.
You will architect and operate the internal technology ecosystem by building automated workflows and integrating business-critical SaaS platforms. Additionally, you will serve as the ultimate level of IT support while implementing AI-driven solutions to enhance operational efficiency.
100% remote; candidates can work from Romania or anywhere, no regional restrictions stated.
Ethical web data extraction platform, powered by Zyte API and AI.
You will architect and operate the internal technology ecosystem by building code-first automation and integrating various SaaS platforms. Additionally, you will implement AI-driven workflows and provide high-level IT support to a global, remote workforce.
100% remote; can work from anywhere you’re productive (listed: Bucharest, Romania).
Global game developer with 50M players, hiring worldwide.
The Support Agent will manage incoming player tickets, categorize issues, and perform account actions while maintaining the knowledge base. They will also monitor community channels for bugs, validate reports for the development team, and assist with SDK automations.
Remote worldwide. Fixed 5-day schedule incl. weekends; shifts set by Cyprus time (UTC+3 summer/UTC+2 winter).
Voice-powered AI for bedside care documentation, reducing admin load.
You will own the end-to-end rollout and success of French customers, facilitating training sessions and driving product adoption. You will also monitor customer health, optimize training materials, and collaborate with cross-functional teams to address onboarding challenges.
Remote from France (EU). Not office-based; travel to customers 2–3x/week.
Sibill: Italian fintech SaaS streamlining SME finance and invoicing.
You will investigate and resolve technical issues by analyzing customer reports and collaborating with the Engineering and Customer Success teams. Additionally, you will leverage AI tools to automate repetitive processes and document findings to improve operational efficiency.
Full remote in Italy (EU). Onboarding first week in Milan office.
Adaptive digital language learning platform for education, business, libraries, government.
The instructor will facilitate online live language sessions using the communicative approach and proprietary Mango methodologies. They are responsible for preparing personalized assignments, coaching professional students, and evaluating student progress through regular reporting.
Remote worldwide, with contract roles supported from anywhere; listed US location Southfield, United States.
AI developer cloud for building, training, and scaling AI apps.
Provide advanced technical assistance to resolve complex customer issues across multiple communication channels. Collaborate with engineering and infrastructure teams to troubleshoot critical tickets and contribute to product improvements.
Remote EMEA with required presence in Ireland, UK, Spain, or Poland; weekend availability required; no visa sponsorship.
Postgres development platform offering database, authentication, APIs, and real-time subscriptions.
Provide timely technical support to developers regarding billing, implementation, and optimization of Supabase services. Triage incoming support cases, maintain documentation, and collaborate with engineering teams to resolve issues.
Fully remote support engineer covering EMEA weekend shifts (08:00-18:00 UTC); primarily Europe, Africa, or Middle East timezones.
MySQL-compatible, horizontally scalable database with online schema changes.
You will advise and handle support requests from enterprise customers while acting as a subject-matter expert for the PlanetScale platform. Additionally, you will identify product gaps and collaborate with engineering and sales teams to prioritize and escalate technical issues.
Remote North America, Europe, UK, Asia-Pacific, Middle East & Africa; no other location restrictions stated.
Open-source Python SDK and FastAPI server for 100+ LLM APIs.
Own the support queue by diagnosing and solving customer issues at the root cause. Act as the technical voice of the customer and submit pull requests for bug fixes and improvements.
India-based support role; remote location not specified beyond India.
+74 more customer support roles in Europe
Tell us what you want. Get them in your inbox — no scrolling, no noise.
Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.
Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.
Job boards make you scroll through hundreds of irrelevant posts. Matcha flips this: you describe your ideal role once (title, tech stack, team size, dealbreakers) and Matcha reads every job description daily to surface the handful that actually fit, and sends you one zero noise email. No UI to check, no noise, just a single email when something real shows up. Unlike job boards with their fixed filter sets, Matcha uses plain-language descriptions to match against full job descriptions, so you can filter by anything, something no dropdown could ever capture.
You describe what you're looking for in plain language: role, tech stack, team size, things you don't want. Every day, Matcha scans thousands of new remote startup job postings and compares each description against your preferences. Roles that match land in your inbox in a single, zero-noise email within hours of being posted.
Roles are added as soon as they are posted. About 80% of them never appear on LinkedIn.
Yes, all public jobs are covered: workatastartup (YC jobs), Ashby, Greenhouse, and more. Matcha also tracks under-the-radar startups individually, including roles that are not listed anywhere else.
Matcha was built by Fico, a Canadian repeat founder who has spent over a decade building and working at fully distributed startups. He was on the founding team of Roger.ai, a fully distributed startup he helped grow from zero to $5 billion in transaction volume and millions in ARR before it was acquired by NYSE:CPAY, where he served as VP of Engineering for four years, fully remote. Fico has a deep network of remote-first founders and understands this space firsthand.
While looking for a new startup to join, Fico found the experience exhausting: noisy job boards, limited filters, and no way to specify what actually mattered to him. Nothing let him filter the way he wanted. So he built it for himself, shared it with friends, and after seeing how much they loved it, opened it up. The goal: stay open to the right opportunity without the daily grind of checking boards or wading through noise. It takes two minutes over coffee instead of hours.
Loved by 3000+ remote talent
Engineers, PMs, designers, and marketers across 40+ countries use Matcha to cut through the noise of job search and not miss the right opportunity when it's posted.
Describe your next role, cut the noise