50 remote customer support roles open to candidates in Brazil, all at fully remote, VC-backed startups from seed to series C. Matcha reads every job description daily and sends you one zero noise email with only the roles that really fit. No scrolling, no noise.
Describe your next role, cut the noise
50 open roles · 16 new this week · 80% not on LinkedIn · $127K avg pay
Acquires and operates digital businesses long-term with AI-driven efficiency.
Competitive pay with discounted company equity, flexible hours, unlimited learning support, strong health insurance, relocation and parental benefits.
Fully remote from eligible countries; initial months require most days in Milan office.
Equipping every developer to build successful products
Owns technical and commercial retention for 25–40 high-ARR customers; proactive monitoring, responsive support, and early churn prevention. Includes base salary plus retention-target bonus (OTE 80/20).
Natively remote; no regional restrictions stated.
Equipping every developer to build successful products
Own retention for 25–40 paying customers as PostHog’s customer-facing technical expert; solve issues, escalate feedback, and automate customer health.
Natively remote; candidates can work from anywhere.
Choose where and when you work. Get paid right away. Healthcare and education shifts near you, on your schedule.
Requires fluent professional English and strong customer service instincts. Candidates must be proactive problem-solvers comfortable with fast-paced environments and working a flexible 5-day schedule including weekends.
Remote global (non-U.S.); requires professional English and availability within a 5-in-7 schedule incl. weekends.
Contact-based advertising platform turning anonymous traffic into verified contacts.
Candidates need 8+ years of experience in B2B SaaS customer-facing roles with a proven track record of leading CS functions at early or growth-stage companies. Strong expertise in B2B marketing, demand gen, and digital advertising is essential for translating technical capabilities into business value.
Unified procurement platform for contractors, from takeoff to closeout.
Requires 3+ years of experience leading customer implementations or technical programs in a SaaS or delivery-driven environment. Candidates should possess strong project management discipline and the ability to deliver technical training to diverse audiences.
Remote work from US and South America; occasional in-person travel across North America (up to ~20%).
AI-powered code-to-spec platform transforming compliance for AEC teams.
Requires 2-4 years of experience in a customer-facing role and proficiency with modern cloud-based tools like Google Workspace and Slack. Candidates must be highly organized, detail-oriented, and possess strong communication skills.
Remote in US, Canada, and South America; customer support via phone, chat, and email; no other location restrictions stated.
Osano: privacy management platform for assessments, data mapping, and consent.
Requires 1–2 years of experience in a customer-facing SaaS or technical support role. Candidates must possess strong communication skills and a customer-first mindset, with a preference for those familiar with PLG concepts and support tools.
Self-service customer support; no location restrictions stated (remote eligibility assumed worldwide).
Comprehensive commerce protection platform boosting conversions and preventing fraud.
Requires over 5 years of experience in Customer Success or Account Management within a tech background, specifically in e-commerce, fraud, or payments. Professional fluency in Portuguese and English is mandatory, along with strong analytical skills and proficiency in data tools.
Remote in LATAM (listed São Paulo, Brazil). Requires resume in English; professional Portuguese and English fluency.
Predictive AI protection via insider risk analytics and workforce intelligence.
Requires at least 2 years of technical support experience with proficiency in Linux, macOS, Windows, and PostgreSQL. Candidates should have knowledge of cloud platforms and B2B SaaS products within the IT security domain.
Remote US; also open to hiring in just about every country worldwide.
End-to-end omnichannel banking platform accelerating deposits, loans, and efficiency.
Requires 3-4+ years of SaaS customer support experience and proficiency with SQL, log analysis tools, and scripting. Must be able to communicate technical concepts to non-technical audiences and be available for PST and weekend rotations.
Remote from Brazil; requires work authorization. Some PST rotation and occasional weekend change coverage.
Open-source Python SDK and FastAPI server for 100+ LLM APIs.
Requires deep technical familiarity with the LiteLLM product and a strong bias toward solving root causes. Candidates must be metrics-driven and capable of handling a high volume of technical tickets.
Remote in Brazil (Sao Paulo). No other regions specified.
⚡️ Energy. Just Better. 🌍
Candidates must have initial experience in customer service and possess C1 level German and B2 level English. A proactive, solution-oriented mindset and familiarity with energy market communication (EDIFACT) are highly desired.
Remote from Berlin, Germany (EU). German C1 required; office/home arrangements allowed without stated other country limits.
Predictive AI protection via insider risk analytics and workforce intelligence.
Requires at least 5 years of experience in technical support with proficiency in Linux, Windows shells, and PostgreSQL. Candidates should have knowledge of cloud platforms like AWS or Azure and experience with B2B SaaS and IT security.
Remote worldwide; posting lists Poland but states they hire in just about every country. Work from anywhere.
AI-powered hospitality software leader improving guest experience and revenue.
Candidates need 1-3 years of experience in customer success, operations, or hospitality with strong attention to detail and communication skills. Experience with CRM tools and PMS systems like Opera is preferred.
Remote LATAM. Flexible schedules incl. weekends as needed for operational coverage; occasional office travel optional.
AI powered restaurant management foresees sales, optimizes labor and inventory.
Requires 5+ years of experience in customer success, support, account management, or marketing. Candidates must demonstrate high agency, a growth mindset, and a proven ability to transform customer insights into operational improvements.
+30 more customer support roles in Brazil
Tell us what you want. Get them in your inbox — no scrolling, no noise.
Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.
Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.
Job boards make you scroll through hundreds of irrelevant posts. Matcha flips this: you describe your ideal role once (title, tech stack, team size, dealbreakers) and Matcha reads every job description daily to surface the handful that actually fit, and sends you one zero noise email. No UI to check, no noise, just a single email when something real shows up. Unlike job boards with their fixed filter sets, Matcha uses plain-language descriptions to match against full job descriptions, so you can filter by anything, something no dropdown could ever capture.
You describe what you're looking for in plain language: role, tech stack, team size, things you don't want. Every day, Matcha scans thousands of new remote startup job postings and compares each description against your preferences. Roles that match land in your inbox in a single, zero-noise email within hours of being posted.
Roles are added as soon as they are posted. About 80% of them never appear on LinkedIn.
Yes, all public jobs are covered: workatastartup (YC jobs), Ashby, Greenhouse, and more. Matcha also tracks under-the-radar startups individually, including roles that are not listed anywhere else.
Matcha was built by Fico, a Canadian repeat founder who has spent over a decade building and working at fully distributed startups. He was on the founding team of Roger.ai, a fully distributed startup he helped grow from zero to $5 billion in transaction volume and millions in ARR before it was acquired by NYSE:CPAY, where he served as VP of Engineering for four years, fully remote. Fico has a deep network of remote-first founders and understands this space firsthand.
While looking for a new startup to join, Fico found the experience exhausting: noisy job boards, limited filters, and no way to specify what actually mattered to him. Nothing let him filter the way he wanted. So he built it for himself, shared it with friends, and after seeing how much they loved it, opened it up. The goal: stay open to the right opportunity without the daily grind of checking boards or wading through noise. It takes two minutes over coffee instead of hours.
Loved by 3000+ remote talent
Engineers, PMs, designers, and marketers across 40+ countries use Matcha to cut through the noise of job search and not miss the right opportunity when it's posted.
Describe your next role, cut the noise