103 remote customer support roles open to candidates in Brazil, 19 added this week, all at fully remote, VC-backed startups. 14 name Brazil specifically, 55 are open worldwide, and the rest hire across Latin America. Pay listed in US dollars has a median of $63K a year. Most asked-for skills: Customer success, Communication and Data analysis. Matcha reads every posting daily and emails you only the ones that fit.
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103 open roles · 11 new this week · 80% not on LinkedIn · $30K to $184K pay
Leading AI security platform protecting AI apps across supply chain.
Team of 174Series A · $56.2MBacked by IBM Ventures, Capital One Ventures, Secure Octane
Own a portfolio of enterprise accounts post-sale; run customer communication, follow-up, scheduling, account health tracking, escalations, and onboarding/adoption; partner with Solution Architects, Technical Support Engineering, and Account Directors; source of truth on day-to-day account context, risks, and upsell signals; requires 5+ years in Customer Success or Technical Account Management at a B2B SaaS or cybersecurity company and experience with enterprise technical and executive stakeholders; plus: Jira or Salesforce, cybersecurity or AI/ML background; company is a cybersecurity startup focused on protecting AI systems from adversarial attacks; Series B, recently raised $100M; reports/escalates to VP of Customer Success
Remote anywhere
Founding Customer Success Manager - Bolter at Improbable
British startup building virtual worlds, advancing metaverse tech and partnerships.
Team of 360$854M total fundingBacked by Temasek Holdings, Horizons Ventures, SoftBank Vision Fund
Founding hire building customer success from scratch for an AI agent platform at validation-sprint stage with a small group of early operators; own concierge 1:1 onboarding in small batches so each user leaves first session with a working automation; map non-technical customers' business processes into repeatable blueprints and workflows that feed a reusable blueprint library; own retention, reactivation, check-ins, and expansion from individual operator to team; run weekly voice-of-customer synthesis to influence product roadmap; create onboarding playbooks, health metrics, and engagement model, then help hire the future CS team; seeks 5+ years in customer success/account management/onboarding/consulting or similar, ideally at fast-scaling tech startups; must be fluent with AI tools and already automate parts of own work; must have excellent written and spoken English; bonus: other European languages
Remote international
+53 more customer support roles in Brazil
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Remote customer support salary in Brazil
32% of the 100 postings list pay. Among the 29 priced in US dollars, the median is $63K a year and the middle half runs $30K to $100K.
2 to 5 years of experience: $41K to $82K (15 postings)
Companies hiring for remote customer support jobs in Brazil
68 companies have open customer support roles in Brazil. The most active right now:
RemotePass (11 roles)
Lago (5 roles)
Clipboard (4 roles)
Tyk Technologies (4 roles)
Assured (3 roles)
Canals (2 roles)
Constructor (2 roles)
LiteLLM (2 roles)
Skills in demand in remote customer support jobs in Brazil
Share of the 100 postings that name each skill:
Customer success: 37%
Communication: 35%
Data analysis: 35%
Customer support: 27%
Account management: 25%
Problem solving: 23%
Technical support: 22%
Saas: 22%
Time management: 19%
Onboarding: 18%
Figures from the postings on this page, updated weekly. Last update 2026-10-26.
Frequently asked questions
How much do remote customer support jobs in Brazil pay?
Median listed pay is $63K a year across 29 postings priced in US dollars; the top 5% exceed $184K. 68% of postings do not list pay.
Do I need to live in Brazil to apply?
No. Only 14 of the 100 postings name Brazil; the rest accept candidates anywhere in Latin America, and 55 are open worldwide. Most ask for a time-zone overlap rather than a specific address, so check the location line on each posting.
Can I work for a US company remotely from Brazil?
19 of these 100 postings hire in both Latin America and the US, and 55 are open worldwide, which usually means a US or global company. The rest hire in Latin America only, often for payroll or time-zone reasons.
What experience level do remote customer support jobs in Brazil ask for?
35% ask for 5 to 10 years, 42% for 2 to 5 years, 1% for 10 or more, and 22% are open to candidates with under 2 years.
How many remote customer support jobs in Brazil are posted each week?
19 in the last 7 days, 103 over the last 6 months, from 68 companies.
What is Matcha?
A zero-noise alternative to job boards for remote startup jobs. Describe your next role once in plain language; Matcha reads every job description daily and emails you only the roles that actually fit. No UI to check, no notifications, no noise.
About Matcha
Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.
Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.