62 remote customer support jobs open worldwide: customer support specialist, customer success manager and technical support engineer roles at fully remote startups.
Describe your next role, cut the noise
6 new this week
Own full customer lifecycle for a telehealth SaaS platform, including onboarding, expansion, renewals, and building logic-based questionnaires; weekends, East Coast hours; 5+ years in customer success/client services at SaaS, e-commerce, enterprise accounts, LLM/AI-first workflows; startup
Remote worldwide; must work East Coast Time hours (9am–6pm).
Own Tier 2 chat support for a cannabis retail platform, troubleshooting POS software and hardware; Pacific Time business hours, weekend schedule after training; 2+ years, POS/hardware troubleshooting, written and verbal English; bonus: SaaS, APIs/logs, METRC.
Remote anywhere; must work Pacific Time business hours, including weekends after training.
Own executive customer success for workforce analytics platform, turning value realization into retention, renewals, and expansion; must have senior hands-on CS leadership, executive stakeholder management, commercial judgment, coaching leaders, services procurement/contingent workforce domain expertise.
Remote anywhere
Handle customer product/app/offers inquiries across email, chat, and social; 2+ years customer service, fluent English, G Suite, Zendesk; bonus: Spanish; remote-first global company, equity for full-time.
Remote anywhere; global remote-first company
Own developer support for a Postgres backend platform; full-time weekend shift covering APAC hours 00:00-10:00 UTC, English fluency required; 3+ years developer support, SQL/PostgreSQL, Linux/Unix CLI, GitHub Issues/Discussions; bonus: DB admin, React/Vue/Svelte, Node.js; async-first, equity
Remote anywhere; primarily seeking Southeast Asia or India time zones for APAC weekend shift
Freelance project-based support for Slovenian-speaking customers using a climate SaaS platform; requires native Slovenian, professional English; customer success/account management/customer-facing ops experience, virtual training delivery; bonus: sustainability, carbon accounting, agriculture supply chains, data collection tools; early-stage climate tech
Remote policy unclear
Own enterprise customer relationships for a newsletter platform; not a traditional 9-to-5; 2+ years in customer success/account management/client-facing roles, strong relationship management, hands-on AI tools/workflow building; bonus: email/newsletter experience; hypergrowth startup, stock options
Remote anywhere
Own email-based customer support, order inquiries, data entry for an ecommerce operation; strong written English, must work 7am–3pm Mountain Time, reliable internet/computer/quiet workspace; bonus: Shopify, ecommerce, help desk, spreadsheets, SMS support
Remote anywhere
Own email-based customer support, order inquiries, data entry for ecommerce operations; work 7:00 AM–3:00 PM Mountain Time; written English required; skills: customer support, organization, data accuracy, independent remote work; bonus: Shopify, ecommerce, help desk, spreadsheets, SMS support.
Remote anywhere
Own high-touch email support for a private social/dating/networking community; weekend/public-holiday work, early morning or evening shifts by time zone; requires customer service experience, strong written communication, problem-solving, handling sensitive content; reports to Head of Community Support, startup environment
Remote anywhere worldwide
Manage multiple premium creator/brand communities on a community platform; create branded content, run courses/challenges/events, support members, and track engagement analytics; must have community management plus marketing/content creation, strong writing/editing, analytics.
Remote anywhere; global hiring. Must overlap with Pacific time zone core hours.
Own member communications and scheduling for home modification services for older adults; 2+ years high-volume phone-based customer-facing/care coordination/client services, CRM and cloud phone tools; bonus: healthcare/managed care/home health/social services, Medicaid, Spanish; venture-backed, equity
Remote anywhere
Own full customer lifecycle for Americas on an employer-of-record/global employment platform; must work US Eastern Time hours; 5+ years in customer success/account management, full lifecycle ownership, ideally EOR/HR-tech/payroll/global employment; bonus: SaaS or HR/payroll/global employment
Remote worldwide; must work US Eastern Time hours
Own full customer lifecycle for an EOR/HR-tech/payroll platform serving US/Americas customers; must work US Eastern hours; 5+ years, customer success/account management, full lifecycle ownership; bonus: SaaS or HR/payroll/global employment; fast-growing global company, uncapped variable comp
Remote anywhere; must work US Eastern Time hours
Handle multilingual customer support for fintech/forex/crypto users across email, chat, and phone; 4am–4pm GMT 2/2 shifts; 1+ year online support, fintech experience, English, customer service tools/databases; fully remote
Remote anywhere
Own triage and signal extraction across insurer claims software, linking support activity with product and engineering priorities; technical-adjacent issue analysis, dashboards, documentation, escalations; principal-level, equity.
Remote anywhere
Own technical account triage and support operations for insurance claims software; technical-adjacent, cross-functional issue triage, logs/screenshots, dashboards, documentation, AI tool use; equity
Remote anywhere
Teach IB math and olympiad prep online for ages 8–grade 12; US citizen/visa only; must teach in Singapore-time afternoons/evenings weekdays and weekends, 5+ hours/week; required: IB DP curriculum, olympiad experience, reliable internet; bonus: IB examiner/moderator, Python, AI tools.
Remote anywhere worldwide; must be available Singapore afternoons/evenings and weekends.
Lead a customer success engineering pod for API management, owning escalations, mentoring CSEs, and improving support operations; on-call rotation including weekends; Kubernetes, Docker, logs/config debugging, source code analysis, on-prem, enterprise customers, APIs, Redis, MongoDB, SQL, OAuth/OIDC.
Remote anywhere worldwide
Lead proactive customer success engineering for an API management platform; on-call rotation including weekends; expert support/escalations, Docker, Kubernetes, distributed systems, on-prem troubleshooting, enterprise customers, APIs, Redis, MongoDB, SQL, OAuth/OIDC; shapes processes and AI adoption
Remote anywhere in the world
Own campaign implementation, performance monitoring, and reporting for retail media partners; 1-2 years in account management/customer success/sales support, CRM tools, Monday.com, Excel/Google Sheets; bonus: retail, e-commerce, digital media, retail media platforms; fully remote
Remote anywhere
Own a portfolio of enterprise accounts post-sale; run customer communication, follow-up, scheduling, account health tracking, escalations, and onboarding/adoption; partner with Solution Architects, Technical Support Engineering, and Account Directors; source of truth on day-to-day account context, risks, and upsell signals; requires 5+ years in Customer Success or Technical Account Management at a B2B SaaS or cybersecurity company and experience with enterprise technical and executive stakeholders; plus: Jira or Salesforce, cybersecurity or AI/ML background; company is a cybersecurity startup focused on protecting AI systems from adversarial attacks; Series B, recently raised $100M; reports/escalates to VP of Customer Success
Remote anywhere
+40 more customer support roles worldwide
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Describe your next role, cut the noise
29% of the 59 postings list pay. Among the 14 priced in US dollars, the median is $60K a year and the middle half runs $12K to $159K.
35 companies have open customer support roles worldwide. The most active right now:
Share of the 59 postings that name each skill:
Figures from the postings on this page, updated weekly. Last update 2026-10-26.
Median listed pay is $60K a year across 14 postings priced in US dollars; the top 5% exceed $159K. 71% of postings do not list pay.
Yes: every posting on this page either names no location restriction or states it hires worldwide. Companies still tend to prefer a few hours of overlap with their core time zone, so check the location line on each posting.
47% ask for 5 to 10 years, 21% for 2 to 5 years, 2% for 10 or more, and 30% are open to candidates with under 2 years.
6 in the last 7 days, 62 over the last 6 months, from 35 companies.
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Describe your next role, cut the noise
