Matcha

133 Remote Customer Support Jobs in Portugal

133 remote customer support roles open to candidates in Portugal, all at fully remote, VC-backed startups from seed to series C. Matcha reads every job description daily and sends you one zero noise email with only the roles that really fit. No scrolling, no noise.

10k+ under the radar remote startups · 1 zero noise email

Describe your next role, cut the noise

133 open roles · 5 new this week · 80% not on LinkedIn · $123K avg pay

  • PostHog logo

    Technical Customer Success Manager at PostHog

    Equipping every developer to build successful products

    Mid-levelSeries E · $250.2M$192K–$210K / yearBacked by Google, Stripe, Peak

    Serve as primary point of contact for 25–40 paying customers to ensure retention and growth

    Remote in EMEA (GMT+2 to GMT).

  • Superhuman logo

    Digital Customer Success Manager, Grammarly for Education at Superhuman

    Good writing moves work forward.

    Team of 167Mid-level$108M total fundingEmailProductivity Toolscustomer successsalesaccount managementPLN 153K–PLN 210K / yearBacked by Andreessen Horowitz, Drew Houston, Tiny Capital

    The Digital Customer Success Manager will manage the post-sales lifecycle for a book of 400+ customers to drive adoption, satisfaction, and renewals. They will also partner with the Sales team to identify expansion opportunities and conduct account reviews at scale.

    Remote in Poland; role is remote-first hybrid with no other region restrictions stated.

  • Ghost logo

    Head of Support at Ghost

    Subscription-first publishing platform aligning incentives between creators and paying audiences.

    Director$12.3M total funding$150K–$220K / year

    Lead and develop a multidisciplinary, high-performing remote support team via feedback, one-to-ones, and clear expectations

    Remote anywhere with time zones between UTC−5 and UTC+3 only.

  • Rifa AI logo

    Client QA & Operations Analyst at Rifa AI

    AI-driven automation with adaptive agents that execute tasks across tools.

    Team of 18Mid-levelSeed · $1.1Mquality assuranceoperationsdata analysisINR 800K–INR 1500K / year

    You will audit AI agent performance by reviewing call transcripts and documenting compliance or behavioral issues. Additionally, you will act as a client-facing representative to present findings and align on quality standards with client teams.

    Remote; based in Bengaluru, India with US-hours overlap (ET/CT); reliable late-afternoon-into-evening IST schedule required.

  • RevenueCat logo

    Senior Customer Success Manager at RevenueCat

    The subscription platform for mobile apps

    Senior$118.5MMobile AppsDeveloper Toolscustomer successaccount managementstrategic consulting$180K–$180K / yearBacked by Y Combinator Continuity Fund, Bain Capital Ventures, Jason Lemkin

    You will own a portfolio of managed customers, acting as a growth-oriented partner to help them maximize value from the RevenueCat platform. This involves building deep account strategies, coordinating cross-functional technical and growth resources, and turning customer insights into scalable internal assets.

    Fully remote; candidates can work from 25+ countries worldwide with no listed regional restrictions.

+128 more customer support roles in Portugal

Tell us what you want. Get them in your inbox — no scrolling, no noise.

About Matcha

Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.

Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.

Frequently asked questions

Job boards make you scroll through hundreds of irrelevant posts. Matcha flips this: you describe your ideal role once (title, tech stack, team size, dealbreakers) and Matcha reads every job description daily to surface the handful that actually fit, and sends you one zero noise email. No UI to check, no noise, just a single email when something real shows up. Unlike job boards with their fixed filter sets, Matcha uses plain-language descriptions to match against full job descriptions, so you can filter by anything, something no dropdown could ever capture.

You describe what you're looking for in plain language: role, tech stack, team size, things you don't want. Every day, Matcha scans thousands of new remote startup job postings and compares each description against your preferences. Roles that match land in your inbox in a single, zero-noise email within hours of being posted.

Roles are added as soon as they are posted. About 80% of them never appear on LinkedIn.

Yes, all public jobs are covered: workatastartup (YC jobs), Ashby, Greenhouse, and more. Matcha also tracks under-the-radar startups individually, including roles that are not listed anywhere else.

Matcha was built by Fico, a Canadian repeat founder who has spent over a decade building and working at fully distributed startups. He was on the founding team of Roger.ai, a fully distributed startup he helped grow from zero to $5 billion in transaction volume and millions in ARR before it was acquired by NYSE:CPAY, where he served as VP of Engineering for four years, fully remote. Fico has a deep network of remote-first founders and understands this space firsthand.

While looking for a new startup to join, Fico found the experience exhausting: noisy job boards, limited filters, and no way to specify what actually mattered to him. Nothing let him filter the way he wanted. So he built it for himself, shared it with friends, and after seeing how much they loved it, opened it up. The goal: stay open to the right opportunity without the daily grind of checking boards or wading through noise. It takes two minutes over coffee instead of hours.

Loved by 3000+ remote talent

Engineers, PMs, designers, and marketers across 40+ countries use Matcha to cut through the noise of job search and not miss the right opportunity when it's posted.

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Describe your next role, cut the noise