103 remote customer support roles open to candidates in Canada, all at fully remote, VC-backed startups from seed to series C. Matcha reads every job description daily and sends you one zero noise email with only the roles that really fit. No scrolling, no noise.
Describe your next role, cut the noise
103 open roles · 28 new this week · 80% not on LinkedIn · $114K avg pay
Subscription-first publishing platform aligning incentives between creators and paying audiences.
Audit support workflows, tooling, automations, routing, knowledge base, and metrics to find inefficiencies
Remote worldwide. Must be in time zones between UTC−5 and UTC+3.
InvestNext builds transparent capital management software for investment firms.
The Product Support Specialist will manage the support inbox, troubleshoot user issues, and optimize workflows to ensure high customer satisfaction. They will also assist with customer onboarding, training, and testing new product features to improve the overall user experience.
Fully remote within the US and Canada only; no other locations mentioned.
Holistic, integrated virtual musculoskeletal care with multidisciplinary providers and coaching.
The Client Success Associate manages a portfolio of client accounts to ensure high-quality service, drive engagement, and support successful renewals. They collaborate across internal teams to address client needs, monitor account health, and deliver performance reports.
100% remote in the United States or Canada only; requires authorization to work in US/Canada.
Create & discover events. Find your world.
The Support Engineer will diagnose and resolve complex technical issues related to digital bots and telephony integrations while maintaining system health. They will also collaborate with cross-functional teams to provide technical guidance and contribute to internal knowledge base documentation.
Remote in the United States or Canada only.
Embeddable fintech platform offering credit, identity, privacy for trusted brands.
You will resolve day-to-day IT issues for employees, manage device provisioning, and support internal systems. Additionally, you will build automations to improve efficiency and assist with M&A system migrations.
Remote in United States and Canada; no other location restrictions stated.
AI-driven SMB growth: leads, sales, fulfillment, and customer support.
You will manage inbound and outbound calls to qualify leads and book onsite appointments for contractors. You are also responsible for maintaining accurate CRM records and following up on leads to ensure high conversion rates.
Remote North America & Canada; occasional in-person at Hacker House; weekend rotation required.
Developer APIs for stocks, options and crypto trading, investing apps, and embedded fintech.
The Trading Operations Associate provides high-quality support to enterprise-level clients regarding order execution, trade surveillance, and technical troubleshooting. They also collaborate with internal teams to ensure regulatory compliance and gather client feedback to improve service offerings.
Remote roles in USA, Canada, Japan, Hungary, Nigeria, Brazil, and UK; must meet regional eligibility requirements.
Automating freight back-office accounting with freight-native AI agents.
The role involves managing customer relationships to drive product adoption and providing technical support for AI-powered finance workflows. You will also create training materials and translate customer feedback into actionable product insights.
Remote worldwide (any location). Works US EST hours.
API-first B2B payments platform with embedded, white-label Visa cards.
Provide out-of-hours operational coverage to ensure the stability, integrity, and security of payment systems. Manage real-time customer support, monitor transactions for fraud, and handle incident triage and escalation.
Remote from Germany (m/f/d). Out-of-hours 24/7 shift rotation on evenings, nights, weekends, and public holidays.
Project management on your terms.
The Customer Success Manager will provide email marketing strategy to clients and ensure they effectively leverage the platform to drive revenue. They will also nurture customer relationships, manage onboarding, and contribute to the product roadmap based on user feedback.
Remote Canada only. Must have legal work authorization where you reside; no hiring in Quebec.
Ethical web data extraction platform, powered by Zyte API and AI.
You will architect and operate the internal technology ecosystem by building automated workflows and integrating business-critical SaaS platforms. Additionally, you will serve as the ultimate level of IT support while implementing AI-driven solutions to enhance operational efficiency.
100% remote; candidates can work from Romania or anywhere, no regional restrictions stated.
Ethical web data extraction platform, powered by Zyte API and AI.
You will architect and operate the internal technology ecosystem by building code-first automation and integrating various SaaS platforms. Additionally, you will implement AI-driven workflows and provide high-level IT support to a global, remote workforce.
100% remote; can work from anywhere you’re productive (listed: Bucharest, Romania).
Real-time fraud risk platform powered by ML and device intelligence.
Manage a portfolio of client relationships while acting as a trusted technical advisor for fraud and risk teams. Oversee data integration, platform implementation, and provide technical guidance on machine learning models and automation rules.
Remote in Canada (Toronto, Ontario). Role is Canada East; no other regions specified.
Global game developer with 50M players, hiring worldwide.
The Support Agent will manage incoming player tickets, categorize issues, and perform account actions while maintaining the knowledge base. They will also monitor community channels for bugs, validate reports for the development team, and assist with SDK automations.
Remote worldwide. Fixed 5-day schedule incl. weekends; shifts set by Cyprus time (UTC+3 summer/UTC+2 winter).
Adaptive digital language learning platform for education, business, libraries, government.
The instructor will facilitate online live language sessions using the communicative approach and proprietary Mango methodologies. They are responsible for preparing personalized assignments, coaching professional students, and evaluating student progress through regular reporting.
Remote worldwide, with contract roles supported from anywhere; listed US location Southfield, United States.
Agentic AI workflow automation transforming healthcare operations.
Provide timely technical support and platform education to patients via email and phone to assist with their healthcare records. Gather patient feedback to help the management and engineering teams improve the platform's functionality.
Remote in Greater Toronto Area, Canada. Must work Mon-Fri during EST business hours.
FlashFood connects donors and volunteers to reduce perishable food waste.
The Customer Support Specialist will resolve customer inquiries across email and social media while troubleshooting technical issues. They will also act as a liaison between customers and internal teams to drive product improvements and maintain high service standards.
Remote Canada or US only; core hours 9am–5pm PST (12–8pm EST) plus one weekend day.
Dutchie is a complete cannabis operating system, providing solutions for POS, ecom, loyalty&marketing, payments, & more.
The Customer Success Manager will manage customer health and churn lifecycles within an account pod, proactively identifying risks and building mitigation strategies. They will serve as a strategic resource for dispensary clients, ensuring feedback and high-priority issues are addressed across internal teams.
Remote in the United States or Canada. No other location restrictions mentioned.
The SMS revenue platform for ecommerce merchants
You will serve as a subject matter expert and internal champion for a new product line, managing a book of business while building scalable playbooks and enablement materials. Additionally, you will act as the connective tissue between customers and the product team to influence roadmap prioritization based on data-driven insights.
Fully remote; based in the US or Canada only.
MySQL-compatible, horizontally scalable database with online schema changes.
You will advise and handle support requests from enterprise customers while acting as a subject-matter expert for the PlanetScale platform. Additionally, you will identify product gaps and collaborate with engineering and sales teams to prioritize and escalate technical issues.
Remote North America, Europe, UK, Asia-Pacific, Middle East & Africa; no other location restrictions stated.
+83 more customer support roles in Canada
Tell us what you want. Get them in your inbox — no scrolling, no noise.
Matcha is a zero-noise alternative to job boards for remote startup jobs. Instead of scrolling through hundreds of irrelevant postings, you describe your next role once and Matcha reads every job description daily to surface only the roles that actually fit. Matches arrive in a single email, as soon as a relevant role is posted. No UI to check, no notifications, no noise. Because Matcha reads full job descriptions in plain language, there is no limit to what you can filter by: not just the usual dropdowns, but anything you can put into words.
Matcha surfaces fully remote jobs at startups from seed to series A, series B, etc. typically backed by top-tier VCs like a16z, Index Ventures, Y Combinator, Google Ventures, Sequoia, Accel, Khosla Ventures, etc. Roles span software engineering, design, marketing, sales, and more. Open to candidates in Europe, the US, Canada, the UK, Brazil, Latam, APAC, and worldwide.
Job boards make you scroll through hundreds of irrelevant posts. Matcha flips this: you describe your ideal role once (title, tech stack, team size, dealbreakers) and Matcha reads every job description daily to surface the handful that actually fit, and sends you one zero noise email. No UI to check, no noise, just a single email when something real shows up. Unlike job boards with their fixed filter sets, Matcha uses plain-language descriptions to match against full job descriptions, so you can filter by anything, something no dropdown could ever capture.
You describe what you're looking for in plain language: role, tech stack, team size, things you don't want. Every day, Matcha scans thousands of new remote startup job postings and compares each description against your preferences. Roles that match land in your inbox in a single, zero-noise email within hours of being posted.
Roles are added as soon as they are posted. About 80% of them never appear on LinkedIn.
Yes, all public jobs are covered: workatastartup (YC jobs), Ashby, Greenhouse, and more. Matcha also tracks under-the-radar startups individually, including roles that are not listed anywhere else.
Matcha was built by Fico, a Canadian repeat founder who has spent over a decade building and working at fully distributed startups. He was on the founding team of Roger.ai, a fully distributed startup he helped grow from zero to $5 billion in transaction volume and millions in ARR before it was acquired by NYSE:CPAY, where he served as VP of Engineering for four years, fully remote. Fico has a deep network of remote-first founders and understands this space firsthand.
While looking for a new startup to join, Fico found the experience exhausting: noisy job boards, limited filters, and no way to specify what actually mattered to him. Nothing let him filter the way he wanted. So he built it for himself, shared it with friends, and after seeing how much they loved it, opened it up. The goal: stay open to the right opportunity without the daily grind of checking boards or wading through noise. It takes two minutes over coffee instead of hours.
Loved by 3000+ remote talent
Engineers, PMs, designers, and marketers across 40+ countries use Matcha to cut through the noise of job search and not miss the right opportunity when it's posted.
Describe your next role, cut the noise