153 remote customer support jobs open to candidates in the UK: customer support specialist, customer success manager and technical support engineer roles at fully remote startups.
Describe your next role, cut the noise
Own access management, onboarding/offboarding IT support, device inventory, SaaS spend tracking, and first-line Slack support for a mobile games company; 6+ months IT support/helpdesk or internship, Google Workspace, access basics, macOS/Windows diagnostics, English B1; bonus: SaaS admin, Notion, n8n/Zapier.
Remote anywhere
Own customer retention for a SaaS B2B supply-chain/trucking product; requires English and Punjabi; 1–3 years in SaaS/B2B and retention, bachelor’s degree; bonus: US trucking industry experience
Remote anywhere
Own billing support for technical customers across EMEA and improve workflows/product feedback; fluent English; 2+ years billing support for technical customers, bonus: SQL; async-first, fully remote, equity
Remote anywhere
Handle English-language email support for an AI visual content creation/editing product; night shifts required; 1+ year customer support, CRM/support tools, B2+ written English; bonus: Zendesk, SolidGate, AI image/video editing, LLM/prompting.
Remote policy unclear
Own high-volume onboarding and scaled success for eCommerce brands using a commerce analytics/automation platform; remote UK; must know Shopify pixel setup, GTM, UTM tracking, Meta, Google Ads, TikTok, Klaviyo, HubSpot; SaaS/eCommerce martech customer-facing experience.
Remote UK only
Own post-sales customer solutioning for digital transformation with GitHub; remote UK, travel up to 25%; 8+ years technical consulting/consultative selling, DevOps/DevSecOps, GitHub, app security incl. SAST/DAST/SCA; bonus: Spanish, AI tools, software modernization
Remote United Kingdom only
Own post-sales technical customer success for software development platform adoption and digital transformation; travel up to 25%; 5+ years technical consulting/consultative selling or BS+3/MS+1; bonus: 8+ years, team coordination, modernization, AI tools, French fluency.
Remote United Kingdom only
Own full customer lifecycle for a telehealth SaaS platform, including onboarding, expansion, renewals, and building logic-based questionnaires; weekends, East Coast hours; 5+ years in customer success/client services at SaaS, e-commerce, enterprise accounts, LLM/AI-first workflows; startup
Remote worldwide; must work East Coast Time hours (9am–6pm).
Front-line technical support for K-12 school SaaS products; must have permanent UK work authorization, no visa sponsorship; 6+ months technical support/help desk/customer support, Windows, macOS, troubleshooting.
Remote UK only; must have permanent authorization to work in the United Kingdom.
Own success, adoption, renewals, and expansion for complex enterprise SaaS customers in pricing/rebates; occasional travel; 6+ years in SaaS customer success, enterprise/strategic account management, C-level stakeholder management; bonus: rebate or supply chain experience, CS certifications; hyper-growth, equity
Remote UK only; based in London or Stratford-upon-Avon, United Kingdom
Own Tier 2 chat support for a cannabis retail platform, troubleshooting POS software and hardware; Pacific Time business hours, weekend schedule after training; 2+ years, POS/hardware troubleshooting, written and verbal English; bonus: SaaS, APIs/logs, METRC.
Remote anywhere; must work Pacific Time business hours, including weekends after training.
Own post-sale success for EMEA public-sector crypto/crime customers across TRM products; based in UK or Europe, overlap roughly 7am-5pm PST, occasional urgent off-hours/weekends; 5+ years, GRR/NRR/adoption ownership, public sector or security domain, production AI workflows, ChurnZero/Salesforce/Gong; net-new seat.
Remote EMEA; must be based in the UK or Europe and work with customers across EMEA.
Own executive customer success for workforce analytics platform, turning value realization into retention, renewals, and expansion; must have senior hands-on CS leadership, executive stakeholder management, commercial judgment, coaching leaders, services procurement/contingent workforce domain expertise.
Remote anywhere
Own scaled digital customer success for SaaS response-management users, driving adoption and churn reduction via data-led communications and Gainsight plays; 1+ year in customer success, customer service or customer marketing, high-volume book management, analytics; bonus: SaaS; bonus/equity.
Remote; hiring in Canada (Ontario, British Columbia), US, India (Gujarat, Maharashtra, Bengaluru), and UK (London).
Handle customer support for a B2B diamond marketplace across chat, WhatsApp, email, orders, logistics, and site bugs; UK or Spain only, no sponsorship, Mon-Fri 3PM-12AM GMT; 2+ years online support, live chat/calls, Zendesk; bonus: Spanish or French.
Remote UK or Spain only; no sponsorship.
Handle customer product/app/offers inquiries across email, chat, and social; 2+ years customer service, fluent English, G Suite, Zendesk; bonus: Spanish; remote-first global company, equity for full-time.
Remote anywhere; global remote-first company
Own technical escalations and onboarding for enterprise localization/AI platform accounts; 24/7 coverage; English required; localization/translation background, REST APIs, webhooks, logs/debugging, Zendesk, YouTrack; bonus: Python/JavaScript, QA, CMS/TMS integrations; newly formed team at Series C, 130% YoY growth.
Remote-friendly; locations include US, UK, Portugal, Costa Rica, Serbia, Armenia, Georgia, and Spain.
Own a portfolio of 80–100 EMEA SaaS customers, onboarding, adoption and retention; must be in EMEA; requires 1–2+ years with Salesforce and marketing automation, JavaScript/HTML/CSS, SFDC implementation/data model/REST API; bonus: SFDC or marketing automation certifications.
Remote within EMEA only
Own developer support for a Postgres backend platform; full-time weekend shift covering APAC hours 00:00-10:00 UTC, English fluency required; 3+ years developer support, SQL/PostgreSQL, Linux/Unix CLI, GitHub Issues/Discussions; bonus: DB admin, React/Vue/Svelte, Node.js; async-first, equity
Remote anywhere; primarily seeking Southeast Asia or India time zones for APAC weekend shift
Freelance project-based support for Slovenian-speaking customers using a climate SaaS platform; requires native Slovenian, professional English; customer success/account management/customer-facing ops experience, virtual training delivery; bonus: sustainability, carbon accounting, agriculture supply chains, data collection tools; early-stage climate tech
Remote policy unclear
Own a high-volume UK school/MAT/district customer portfolio for renewals, retention, adoption, and expansion in primary edtech; 1–2 years in customer success/account management/sales or customer-facing work, email/phone/virtual engagement; bonus: EdTech/SaaS, UK education, Salesforce/Planhat/Front/Gainsight
Remote UK only
Own post-signature enterprise customer success for AI commerce discovery platform; eligible to work in Europe, up to 30% travel, on-call for incidents; built CS/deployment/solutions from zero, enterprise SaaS/API deployments, renewals/expansion, technical team leadership, A/B testing, data/model fluency; reports to CEO, equity
Remote across Europe; must be eligible to work in Europe; ideally Zurich or London
+131 more customer support roles in the UK
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Describe your next role, cut the noise
30% of the 151 postings list pay. Among the 10 priced in pounds, the median is £49K a year and the middle half runs £43K to £58K.
109 companies have open customer support roles in the UK. The most active right now:
Share of the 151 postings that name each skill:
Figures from the postings on this page, updated weekly. Last update 2026-11-02.
Median listed pay is £49K a year across 10 postings priced in pounds; the top 5% exceed £58K. A further 27 postings pay in US dollars, $44K to $186K, usually US companies hiring across the region. 70% of postings do not list pay.
89 of the 151 postings are limited to the UK, usually for payroll or time-zone reasons; 62 are open worldwide. 18 also hire in the US.
37% ask for 5 to 10 years, 41% for 2 to 5 years, 5% for 10 or more, and 16% are open to candidates with under 2 years.
15 in the last 7 days, 153 over the last 6 months, from 109 companies.
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Describe your next role, cut the noise
