AI Platform Engineer

About Matter Health

Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities.

Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. We are rapidly expanding and are seeking mission-driven professionals who thrive in fast-paced, people-centered environments.

Total Healthcare. Where you live.

About the Role

The AI Platform Engineer is a senior individual contributor responsible for the technical foundation of Matter Health’s AI-driven solutions. In this hands-on role, you will own the organization’s AI platform strategy, governance, and budget while designing and maintaining the tools, environments, integrations, and architecture that enable teams to build and deploy AI agents and workflows.

You will serve as Matter Health’s senior technical authority on AI, setting the roadmap for organizational AI and agent capabilities. You will partner closely with Software Engineering, Information Security and Compliance, and clinical and operational leaders to ensure solutions built on the platform are secure, reliable, measurable, and ready to scale in a regulated healthcare environment.

This is a remote role, with candidates in Nashville or Memphis, Tennessee, preferred.

Key Responsibilities

• Own the roadmap, technical architecture, and ongoing operation of Matter Health’s AI platform.

• Select and establish the tools, environments, and integration patterns used to build, test, and deploy AI agents and workflows, including the MCP layer and RPA integrations.

• Set technical standards and governance practices for AI development and deployment.

• Manage the AI platform budget and evaluate new vendor contracts and platform investments in partnership with the CTO.

• Build and maintain a secure, well-instrumented platform that supports teams across the organization.

• Partner with Software Engineering, Information Security and Compliance, and clinical and operational leaders to address technical, security, and workflow requirements.

• Guide builders using the platform and help resolve complex technical issues.

• Measure the business impact of the platform and use those findings to guide improvements.

Qualifications

Required

• Significant experience designing, building, and operating software platforms or enterprise AI solutions.

• Hands-on experience with AI agents, workflow automation, and the integrations needed to connect AI tools with existing systems.

• Experience establishing technical architecture, development standards, and governance for solutions used across multiple teams.

• Strong understanding of security, reliability, monitoring, and incident response for production systems.

• Ability to evaluate technical vendors, manage platform investments, and communicate recommendations to senior leadership.

• Strong collaboration and communication skills, including the ability to work with technical, clinical, and operational partners.

Preferred

• Experience building AI solutions in healthcare or another regulated environment.

• Experience with MCP architecture and RPA integrations.

• Experience supporting distributed teams and complex operational workflows.

Why Matter Health

At Matter Health, we believe that where you live should never determine the quality of care you receive. Every team member is vital in improving healthcare access for older adults who have historically been underserved by traditional healthcare systems.

This isn’t just a mission statement — it’s the work we do, every day.

Total Healthcare. Where you live.

Working at Matter Health

We’re committed to supporting our team both professionally and personally. Benefits for full-time team members begin on the first of the month after your start date.

Health & Wellness

• Medical, dental, and vision coverage

• Employer-funded HSA options

• Employer-paid life and disability insurance

• Voluntary illness, accident, and hospitalization coverage

• Access to Matter Health’s in-person and virtual care services

Financial Security

• Competitive compensation

• 401(k) with company match starting day 60

• Financial wellness resources and support

Time Away

• Up to 4 weeks of PTO

• 10 paid company holidays

• 2 volunteer days annually for meaningful causes

Eligibility is based on full-time employment status. Additional details will be shared during the interview process.

Equal Opportunity Employer

Matter Health is committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and foster an environment where every team member feels valued, respected, and supported.