Account Manager, Revenue Cycle Management Services

Account Manager, Revenue Cycle Management Services

Valant is a market-leading, software-as-a-service organization serving the needs of the behavioral healthcare industry. Our mission is to develop disruptive technology solutions that exponentially improve behavioral healthcare quality to better serve mental health providers and their patients. We are seeking enthusiastic, passionate individuals to join us as we transform the industry!

As an Account Manager, you will play a critical role in Valant’s Success organization by selling Valant’s Revenue Cycle Management (RCM) services—medical billing, claims, and collections support—into our portfolio of behavioral health practice clients. You’ll nurture executive-level relationships, identify and close cross-sell opportunities for RCM services, and ensure clients realize maximum value from our solutions—driving portfolio growth and retention. In this role, you will identify key decision-makers within behavioral health practices, position Valant’s RCM value proposition effectively, and collaborate closely with Customer Success Managers to execute revenue growth strategies across our existing customer base.

What You’ll Do

Sales Execution

• Drive revenue growth by achieving an individual quota through cross-sell of Valant’s Revenue Cycle Management (RCM) services across the behavioral health customer base.

• Build and manage a robust pipeline through proactive outreach, CSM identified lead follow-up, and collaboration with Marketing on targeted campaigns.

• Lead pricing discussions and negotiate proposals and contracts to close deals that align with customer needs and company objectives.

• Successfully manage and overcome objections throughout the sales cycle.

Customer Engagement

• Partner closely with Customer Success Managers to identify expansion opportunities and ensure seamless execution of growth strategies.

• Engage with behavioral and mental health executives to understand their billing and revenue cycle challenges, and position Valant’s RCM services as critical to their practice’s financial success.

• Develop and deliver customized presentations and product demonstrations (virtual and in-person) to showcase value and ROI.

Collaboration & Reporting

• Provide value-added market intelligence to cross-functional teams to inform product and go-to-market strategies.

• Track and report on key performance metrics such as revenue growth, conversion rates, and account expansion.

• Maintain accurate notes and ensure smooth handoffs across teams to promote a consistent customer experience.

• Collaborate closely with Valant’s RCM Services team to align on service delivery, client expectations, and cross-sell strategy.

What You’ll Need

Required

Experience & Industry Knowledge

• 2–5 years of experience in SaaS account management or sales—ideally selling revenue cycle management (RCM) or medical billing services—with a proven track record of driving cross-sell opportunities within existing accounts.

• Demonstrated success managing complex sales cycles, including pricing discussions, proposal development, and contract negotiations.

• Ability to learn and master behavioral health industry trends, workflows, and competitive landscape; prior experience in behavioral health is a plus.

• Working understanding of medical billing and revenue cycle management processes (claims submission, coding, payer reimbursement, denial management); behavioral health billing experience preferred.

Technical & Business Skills

• Strong understanding of account planning and pipeline management in CRM tools.

• Analytical mindset with the ability to interpret data, maintain impeccable data hygiene, and apply insights to drive growth.

• Skilled in delivering compelling presentations and product demonstrations to executive-level stakeholders.

Soft Skills & Personal Attributes

• Exceptional communication and relationship-building skills, with the ability to influence decision-makers and lead customer meetings.

• Highly organized and able to prioritize multiple projects while maintaining attention to detail.

• Entrepreneurial attitude with intellectual curiosity, adaptability, and resilience when facing challenges or objections.

• Self-motivated, team-oriented, and committed to exceeding customer expectations while embodying Valant’s core values of respect, urgency, and continuous learning.

Preferred

• Experience in the behavioral health industry or familiarity with EHR solutions and workflows.

• Prior experience in behavioral health medical billing or RCM services sales strongly preferred.

• Proven success in selling to executive-level stakeholders and applying consultative, strategic account planning skills.

• Demonstrated ability to consistently exceed SaaS sales quotas through cross-sell initiatives.

• Strong business acumen with a passion for healthcare innovation and improving patient outcomes.

What We Offer

• Competitive compensation package, including 100% employer-paid medical, dental, vision premiums and HSA contributions

• Generous paid time off and paid sick leave policy

• Bonus plans

• 401k Match

• The chance to drive an important industry forward through next-generation technology

• Ability to work remotely with a strong internet connection

• Annual Base Salary Range for this position is $75,000 - $80,000. On Target Earnings (OTE) is targeted at $115K - $120K with base and commission

A Note about the Application Questions that come next:

We recognize that the application questions that are included below require more of your time, and we sincerely appreciate your effort. Because this role requires a unique combination of account management, client relationship management, and Revenue Cycle Management (RCM) expertise, these questions help us better understand your specific experience and accomplishments beyond what is typically captured on a résumé. Your responses will allow us to conduct a more thoughtful and efficient evaluation process while ensuring mutual alignment regarding the expectations of the role.

US Citizens and Green Card holders are encouraged to apply. We are unable to sponsor visas at this time.

At Valant, we believe diverse perspectives make us stronger and help us better serve the behavioral health community. We are committed to building diverse teams and hiring employees regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status. We encourage you to apply even if your experience doesn’t perfectly match every qualification listed. If you’re excited about this role and our mission to make the world a mentally healthier place, we want to hear from you.

This position can be 100% remote, but employees must be located in: Arizona, California, Florida, Georgia, Minnesota, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Washington state.