Senior Manager, Inbound Sales (Pre-Planning)

Deathcare is a $20B market in everybody's blindspot. It touches every family, yet remains fragmented, widely distrusted, and offline - all while the world around it has transformed. We believe families deserve a fundamentally better experience.

At Meadow, we're building the modern funeral home. In under two years, we've become California's largest independent, are now in four states, and have earned hundreds of 5-star reviews and an 80+ NPS along the way.

You'd join a team that's built and scaled real-world businesses. We're now expanding nationally with urgency, discipline, and plenty of meaningful work still ahead.

About the Role:

We're looking for a Senior Sales Manager to lead and grow our Pre-Planning sales team: to hire, train and develop the reps who help people plan ahead, and to make that team one of the strongest in the company.

You'll also shape how we sell. Pre-Planning is a considered, high-trust sale with a lot of room to learn, and you'll build the point of view, the standards and the habits that a fast-growing team runs on.

Pre-Planning is one of our biggest growth opportunities, and we're aiming to grow it to the scale of our at-need business over the next year. Today the team is small and led day to day by our Sales Lead and our Head of Sales. You'll join as a manager, working closely with both, and you'll take over day-to-day leadership of the team as it grows.

What You'll Do:

• Grow the team to about 10 in your first six months. Hire strong early-career reps, get them through our onboarding gates on schedule, and shorten the time to a first close.

• Define what great looks like. Put in writing the performance bar for a Pre-Planning rep, with activity and conversion expectations by tenure, tied to our onboarding gates and a weekly review rhythm.

• Build our point of view on how we sell. Document it, test at least one change to the script or the approach with the team, and keep what works.

• Own day-to-day leadership of the pod. That means 1:1s and performance conversations, hiring decisions, ramp reviews and weekly pipeline inspection, so our Head of Sales can focus on strategy.

• Build a team that performs and stays. About 75 percent of the team at quota, and regretted attrition under 15 percent a year.

Requirements and Qualifications:

• Proven sales manager. You have managed a team of sales reps through ramp and to quota, and you can point to the results.

• High care, high standards. You hire well, train well, and hold a clear bar without turning harsh or soft. You can name reps you developed, an exit you handled well, and people who would follow you.

• A grounded view of how great sales teams work. You know what good looks like in practice, and you adapt it to our business instead of porting a playbook wholesale.

• High agency. You prioritize well, get hands-on, and will jump on a call yourself when a rep needs to see it done.

• Experience coaching early-career reps (a strong plus). You know what a new rep needs in weeks one through eight and how to get them to a first close.

• Comfort with a consultative, high-trust sale. You've led a team that sells a considered decision over the phone or video, with no pressure tactics.

Why You'll Love Working with Us:

Above all, we're here to support families through one of life's hardest moments, allowing them to celebrate lives. If that speaks to you, speak to us.

• Work with adults, on a mission you can believe in, in a real growing business.

• Remote work.

• Equity, and generous health, dental and vision coverage.

We have much left to build. But given the market feedback we're getting and our founding team's company-building experience, we think we are writing the first chapters of a real success story.